Group IT Manager Operations & Architecture

Group IT Manager Operations & Architecture


Antwerpen/Kallo L.O.

As our group IT MO&A Manager you are accountable for the continuity, performance, reliability, security and cost drivers behind all IT services provided to the business globally and the alignment of the IT Infrastructure strategy with the defined business strategy.
He/ She will ensure the right level of quality for the IT services as delivered by both internal and external IT Service Providers; both on global as well as a local level. You are also responsible for IT Security and in this matter a key player in the IT Governance implementation lifecycle.

Principal Accountabilities:

– Business Continuity and Disaster Recovery capabilities of the IT services.
– Develops, maintains and implements future proof system infrastructure architecture blueprints.
– Manages, maintains and continuously improves technical infrastructure and security, according to the architecture blueprints.
– Manages and continuously improves the delivery of IT services to users (e.g. requests, incidents and problems).
– Ensures that SLA`s are met, against minimal costs and delivering maximum business value.
– Translates infrastructure architecture to successful delivery of the program/project portfolio, making new IT services & products available.
– Procurement of – and contract mgmt for equipment and services in terms of best value, on time delivery, quality and within budget.
– Ensures that company information is protected and that systems and software meet the required security and compliancy standards.
– Identifies risks and non-compliance with regard to safety and privacy and ensures mitigation together with colleagues and mgmt.
– Supports and guards standardized IT work practices.
– Actively maintains and shares knowledge and promotes innovation. Propagates the IT architecture and strategy at all levels.
– Accountable for the IT Services budget and the IT Services Catalogue.
– Strong working relationship with key business function users and managers.
– Identification of business and/or IT needs and definition of the approach pursued by IT.
– The MO&A reports to the Group CIO.


– Strong Project Management, IT Service Management and IT Architecture ability.
– Proven experience in managing international IT Infrastructure transformation, and rationalization projects/ programs.
– Helicopter view, ability to have a good understanding of the business strategy, main business processes and the impact of IT services on those processes.
– Ability to understand business problems and translate them into efficient IT solutions that can be deployed in a harmonized way within the group.
– Excellent analytical and communication skills
– Ability to convey ideas and solve problems
– Ability to communicate and manage relations with all management levels in the organization
– Excellent understanding of the Dutch and English language is essential (verbal and written)
– Ability to lead, grow, motivate, coach and mentor a team of engineers both within the central as the local organization.
– BS or BA degree in computer science or a field related to the area of responsibility, or equivalent through professional experience.
– Minimal 5 years’ experience in managing/playing a key role in an international IT service organization
– At least 10 years of experience in IT Infrastructure management and Architecture
– Experience in vendor management and vendor contracting processes is preferred

Job offer:
– A dynamic role with final responsibility within an international business environment
– On local level a dynamic team and a brand new office in Kallo (Linker Oever)
– A remuneration with extensive benefits and flexible working hours

Interested? Apply here